Arnold, MD Air Conditioning, Heating and Plumbing Services
Supreme Air provides Air Conditioning, Heating and Plumbing Services, Repair, Installation, Maintenance, and Tune Up in Arnold, MD and surrounding areas.
Check out what some of our customers are saying about Supreme Air.
for Arnold, MD
Both tech and Darlene & Ashley in the office we’re are very helpful!
Brizendine - Arnold, MD
Great tech. Professional and polite
Oliver - Arnold, MD
Very thorough service. Very friendly
Mr Roger - Arnold, MD
Response from Supreme Service Today:
Thank you very much for the great review! I am pleased to hear that you had a wonderful experience with us. Thank you for being a Supreme customer!
Jane - Arnold, MD
Fall PM 9 -19â€“19 Upon arrival customer show me where the equipment was also thermostat. I checked wires Connections components amperage and check for any faults in the system and check water pressure it was good check drain clear drain check drain pan everything all normal. Did a courtesy check water heater shut off valves everything looks good.
Spring Pm On 09/06/19 On arrival set unit to call for cooling measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked air filter and replaced checked EWP and LWP it was low I pump it to 60/52 psi checked blower motor checked coils highly recommended to installation UV lights checked all other electrical connections unit in side the unit tested unit operating normal at this time.
Up on arrival we found dirty double filters causing restrictions on air flow , removed dirty filters and left only one filter , unit is performing normal
On arrival to the job site found indoor unit drain was clogged, cleaned drain line made sure its functional, went to condenser unit and performed spring maintenance .unit operating normal at this time
When I arrived I checked furnace to see was tripping the breaker blower motor. Was good I didnâ€™t see any burnt wires this furnace is a oil burning furnace that we donâ€™t service. I noticed when power come through the oil burner makes a loud noise and then the breaker trips. I saw no signs of water at all I believe the motor is shorted out on oil burner from something else. Not from Air conditioning being installed a month ago I also notice if the blower motor needs to be replace the water heater is in the way of installment. Pictures were taken of everything I ask and request for a senior tech to come and check behind me. To diagnose the problem if itâ€™s it from A.C customer is going to have a company come out and check Oil burner pump
Service call on 06/26/19 On arrival set unit to call for cooling the blower is running no DT checked electrical connections checked voltage and amps I go outdoor unit is not running checked electrical connections checked voltage and amps checked compressor capacitor is low riding 0mfd also unit gave me error code which is not in unit I call tech support I ask they told me when the capacitor is fell that codes comes on. I gave quote for customer to replace the compressor capacitor accepted it replaced the compressor capacitor checked electrical connections checked voltage and amps tested start up and unit began operating very smoothly without any hesitating or lag measured supply and return air temp checked air filter unit operating normal at this time. Collected $485 for capacitor replacement also customer sign new service agreement $16.66 one month fee total $501.66 on CC
Upon arrival all system operations normal, dirty filter needs to be replaced, customer requested filter size. Possible option to install higher quality filtration system, ease of access and better filtration.
Spring Pm On 06/11/19 On arrival set unit to call for cooling measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filter and replaced checked water temp and pressure checked compressor capacitor checked all other electrical connections tested unit operating normal at this time.
The condensate pump failed to activate despite being 100% full of water. Either the motor was failing or the activation switch was failing. Either way, it was best to replace the pump. I replaced the pump, connected drain hoses and ejection hose and wired the pump into the system. I checked for proper operation. Unit operating normal.
I pumped the system down and replaced the indoor txv. I pulled the lineset into a sub 500 micron vacuum micron vacuum and opened the service valves and removed a few ounces of refrigerant to obtain 10 degrees subcooling. I adjusted superheat on the new txv and did drop the blower speed by one setting. Unit operating normal. Customer needs to replace the air filter.
Upon arrival I found condenser fan running but compressor not. Opened up panels to find run cap wire was broken and burnt, terminal it was connected to it partially blown. Replaced wire connector but compressor didnâ€™t start. Quoted customer to replace dual capacitor and she approved over the phone. Replaced and returned power to system and ran ac. Checked operation and found contactor is burnt, condenser coil dirty, and outdoor disconnect (40amp breaker) not always sending voltage. Quoting customer to replace contactor, clean condenser coil, and replace breaker but she declined.
On arrival found system not operating normal,found bad expansion valve.unit is not operating normal
On arrival checked thermostat was calling for cooling. Measured EWT,LWT,EWP,LWP,return temperature, supply temperature, amps, and voltage. Inspected electrical connections, contactor is ok, filter is clean, evaporator coil is clean, blower wheel is clean, tested condensate pump, and I also cleaned condensate drain line. Customer sighned up for service agreement, paid with a check $299.00. Unit is operating normal at this time.
On arrival checked thermostat was calling for cooling. Measured EWT,LWT,EWP,LWP,supply temperature,return temperature, amps,and voltage. Inspected electrical connections,voltage absorption system,contactor,replaced filter provided by customer, tested condensate pump,and also cleaned drain line with a vacuum. Unit operating normal at this time.
On arrival set unit to call for cooling measured supply and return air temp measured voltage and amps inspected electrical connections inspected drain and cleaned it,checked water pressure.contactor ,coil,replaced provided filter.unit operating normal
I cleaned the condensate pan and drain lines and flushed with hot water to move the debris out of the tubing and to make sure that it drained properly and that the condensate pump was working properly. The filter had recently been replaced. I operated the unit on second stage cooling mode. I confirmed proper flow rate and calculated heat of rejection. I did pressurize the ground loop to 65psi. I checked the electrical wiring and electrical systems, all are within specification. Unit operating normal. Customer has Intellistart already installed inside the unit and a whole house surge protector, which is great. The only thing I noticed that could benefit the customer is a Blue Tube ultra violet light. Customer was on a business call and I could not speak to them. I prepared an estimate anyway.
Fall pm on 12/28/18 On arrival set units to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filters and replaced units operating normal at this time.
I operated the unit on compressor speed 12 and found the pressure drop too high. I slowed it using axb setup to 13.5 gpm with 4.5psi pressure drop in heating at that compressor speed. Being set correctly should most certainly eliminate the â€œout of envelopeâ€ faults that had been generated. Performance was not much affected by this being incorrect but it is now fully within specification. Customer replaced the filter. I checked the electrical wiring and electrical systems, all are within specification. Loop pressure is adequate. 42,000 btu/hr heat of extraction. The unit is operating normal. There is some growth on the evaporator coil which is not restricting airflow but could be killed and further growth prevented with an ultra violet light. I spoke with the customer about a few options and will send an estimate.
Service Agreement renewal
Fall pm on 11/20/18 On arrival set unit to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filters and replaced recommended to install Uv lights unit operating normal at this time.