Columbia, MD Air Conditioning, Heating and Plumbing Services
Supreme Air provides Air Conditioning, Heating and Plumbing Services, Repair, Installation, Maintenance, and Tune Up in Columbia, MD and surrounding areas.
Check out what some of our customers are saying about Supreme Air.
for Columbia, MD
Joseph - Columbia, MD
SpercoDaniel - Columbia, MD
Great courteous service
Davis - Columbia, MD
Yonas was an excellent service tech.
Amazing technical support
Richard - Columbia, MD
Colin was able to quickly identify and fix the issue with my new Infinity system. CFM was half of what it should have been. Once he adjusted the settings, the system moved more air into the house, thereby cooling it down faster.
Methodical track of an intermittent problem
Gil - Columbia, MD
Yusuf...was very well trained and found the problem and an installation error....
Great service, outstanding technician
Gil - Columbia, MD
On time, had the correct tools, pleasant, explained everything fully
Glenn - Columbia, MD
Service provided as request
Gil - Columbia, MD
Chris...the technician had his hands full chasing two loose wires.....
Michelle - Columbia, MD
Response from Supreme Service Today:
Thank you Michelle for taking time to submit this review. We enjoy providing our customers with such great service and appreciate you letting us know that we did. We're really looking forward to our next visit and hope you have a supreme day!
On time, great service
Eaton - Columbia, MD
Annual check up service for air conditioning was conducted professionally and on time. Thanks
Response from Supreme Service Today:
Thank you for submitting this review. We are so happy to hear back from you regarding your annual service and glad we could get your air conditioning serviced before the hot weather comes. We're looking forward to our visit in the fall for your heating system check up. Have a supreme day!
On arrival set units to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections inspected coils,caps,contactors,checked water pressure and raised it.units are operating normal. So explain the benefits of three estimates To customer how important to get them. Hot water heater 23 years old and showing signs of corrosion. And gate shut off needs to be replaced with new ball valve shut off. Whole house surge protection is needed customer wants a discount. On all estimates when office gives a call, to schedule.
Replace bathroom plastic 2 handle faucet with a pop up assembly with a Chrome 2 handle Faucet. Replaced faucet and supply lines for faucet. Gave estimate for the shower replacement. Priced out the estimates separate in case Nina would like it to be done at different times.
Fall Pm On arrival set unit to call for heating measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filter is cleaned checked condenser unit checked electrical connections checked voltage and amps checked coil cleaned checked pressure checked capacitor units tested units operating normal at this time. Also gave customer five different options on estimates customer is interested in getting the cleaning I gave $50 off coupon.
When I arrived I checked thermostat called for cooling system didnâ€™t turn on I began to conduct my inspection on system. Later on I found Burt and broken wire on unit. Turn power back on and called for cooling and system came on and ran normally. Delta T 55 return air 75 I gave 3 estimates to customer but house is up for sale.
Replace 50 gallon electric heater balance due customer stated he gets billed
Up on arrival helped customer to locate filter access
Upon arrival I began my tuneup and inspection check wires and check voltage amps cleared condensation drain and replace the filter I noticed Blower motor wheel itâ€™s dirty and needs to be clean I notice customer is missing whole house surge protection I also notice customer is missing UV lamp to kill bacteria. Customer is missing a inspection seal for furnace sheâ€™s requesting one customer is asking for money off when sheâ€™s ready to get these estimates taken care of. Customer just got employee and just went back to work.
I installed the three adjustable return vents in the 3 bedrooms. I have many to return to the supply house as too many were ordered. I installed warranty Carrier thermostat and have the faulty one to return. I took photos of the 2 problems still left to address. 1) The first return was supposed to be 6 inch duct the whole way not transitioning from the joist chase as it currently is. 2) The 2nd return that is a joist chase return has 2 electrical lines that go into it and run along inside it, which is a violation of code. I will complete a follow up form so that the service manager or installation manager can contact the customer at earliest convenience.
Performed inspection on all units. Replaced all filters. Checked cleanlines of blowers, Evap, and condenser coils. Flushed out drains and tested. Checked capacitors and contactors. Tightened electrical connections. Systems were in ac mode and all thermostats satisfied. Waited until units cycled on and checked operation. All units operating normal.
Upon arrival I found thermostat reading 90, set for 70. Went to roof and found nothing running, no LEDs on board. Found L3 30amp fuse blown. Replaced with new and returned power. Total amps 17.8, never went any higher than that with entire system running. Customer must have experience power surge because unit is operating normal. Went to go back inside to check on indoor temp and thermostat but door is locked and nobody is answering phone. Unit is operating but I didnâ€™t get to explain to customer what I found. Informed office that I didnâ€™t check out with anyone because I was locked out.
Fall pm 10/01/19 On arrival set unit to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked air filter and replaced checked compressor capacitor checked coil checked blower motor checked EWP and LWP also water temp checked all other electrical connections unit tested unit operating normal at this time recommended option #1 duct cleaning option #2 uv lights installation option #3 wait switch or ez trap installation option #4 zoning dumpers make buzzing noise needs to replaced to avoid future problems.
Upon my arrival I checked outlet gas pressure to the boiler. Adjusted slightly to 3.5. I made a call for heat from the thermostat. Sparked assembly and flame rectification probe are operating normal. I turned the gas off to simulate a problem with the gas valve and unit loperating died out after a few more attempts to light. I restored gas a reset the unit and checked aquastat, circulation pump and automatic draft damper motor. Boiler is operating normal. I noticed there is no form of surge protection in the house. The ductless units are particularly susceptible to surges. I spoke with the customer about this and they wanted the quote emailed to go over with their spouse.
Fall pm on 10/01/19 On arrival set unit to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked air filter and replaced checked compressor capacitor checked coil checked EWP and LWP also water temp checked all other electrical connections unit tested unit operating normal at this time Recommended Duct cleaning and Uv lights installation
Performed Heating Pm on all units. Found Unit 2 and 6 both have grinding inducer motors, both motors are working and not creating any issues but they may fail during heating season if not addressed, quoting to replace both inducer assemblies. Also found Unit 3 Pressure Switch not closing. Tubing was worn so I cut it back for tighter connection. Found switch has been doing this for some time, quoting to replace pressure switch and tubing. Finally found Unit 6 Outdoor Fan Motor 2 not running, was quoted before along with blade and run capacitor, resending quote.
Service call on 09/24/19 On arrival set unit to call for cooling measured supply and return air temp 9 DT checked electrical connections checked voltage and amps checked capacitor checked coil I found the Evaporator coil is building ice to checked the pressure I have to take off the Evaporator coil and all high voltage and low voltage wires everything i gave quote for customer leaks search and repair customer he can wait until winter is over the unit is working for heat customer he is going to call us when he decide. Job taking more than 5 to 8 hours unit is operating normal on heat mode collected $59 dispatch fee on C.C on file diagnostic fee is waved by Alex.
Service call on 09/24/19 On arrival customer explained to me is water leaks out from the unit. open the Airhandler open the blower wheel blower motor checked evaporator coil pan checked drain pipe checked drain pump checked everything checked condenser unit outdoor checked electrical connections checked voltage and amps measured pressure and temp they are ideal indicating zero leaks measured superheat and subcooling checked all other electrical connections measured supply and return air temp unit operating normal at this time. I explained the customer if he see water again he can call us back the same day. Customer sign new service agreement collected $16.66 for one month service fee.
Upon arrival customer explained that ac wasnâ€™t working, customer could hear hissing, and thermostat was giving him message he hasnâ€™t seen before. During diagnostics I found blower not coming on, relay getting stuck in Board. Relay freed itself and started running after a few mins of diagnosing and turned on to run every time afterwards. Quoting customer to replace ignition control board. When ac kicked in I could hear hissing in refrigerant pipes, normal, asked if that was noise customer could hear and he said yes. I explained that it is very normal to hear this, but when blower doesnâ€™t run it amplifies sound, wasnâ€™t nearly as noticeable when blower was running. Finally we went to thermostat and customer was seeing a hold message and didnâ€™t understand why. I explained that when temperature is changed from schedule it will â€œholdâ€ until next time period. Unit operating at this time but ignition control board should be replaced.
When I arrived I Customer explained to me that the furnace comes on in heat mode. and customer call for cooling a whistling sound in AC Mode. I did explain to customer that the dispatch fee is to do a visual of the problem and if I have to go further I have to apply and advance diagnosis fee to go further to find the problem. Customer asked me did I know what the problem was I told him guessing. It sounds like the control board Relay could be bad. fan motor does not come on at all. When calling for cooling just outside unit comes on Freon flow through line sets into the coil on top of the old existing furnace. AC was upgraded in June nothing is wrong on out and the problem is at old existing furnace and control board customer refuse to allow me to find the problem and asked me to leave and call office I gave a call to dispatch Karen to explain what happened. And customer refused to pay Dispatch fee $129 and sign and finish.
Upon arrival saw leak in ceiling as explained. I cut into the ceiling below the upstairs bathroom. Saw water coming down drain pipes thatâ€™s penetrating the ceiling going to bathroom upstairs. I then went upstairs to see if there was any possible water coming from upstairs. Upon inspection of upstairs bathroom found faucet leaking from above and the p-trap cosmetic wrap held the water and was drain down the sides f the pipe to the basement.
Fall pm 9/18/19 When I arrived I checked furnace itâ€™s a 1995 Bryant 80% gas. I checked all components all connections amperage I noticed the furnace is rusting on the inside coils are dirty blower motor is dirty as well as the wheel I noticed ducks need to be clean outdoor condenser has dirty coils I gave the customer several recommendations of getting all of this done customer customer havenâ€™t had equipment service in a very long time I also did a follow up form for a plumber to come out possible replacement of water heater is a 2003. Customer has to speak with business partner to get these items taken care of.
When I arrived I to do fall pm check on 9/18/19 I did a courtesy check the water heater I noticed the supply lines above water heater corrosion on valve shut off valve I brought this to customer attention. Uploaded pictures I did a return form for a plumber to come out and give a estimate of replacement I continue doing my p.m. check all wires connectors amperage volts, coils clean drain check filter it was ok. I gave a few recommendation to this customer for his other properties and also for this particular home I was working at he has to talk over with his business partner I recommend coils on outdoor condenser needs to be clean as soon as possible.
Upon arrival I called BAS system to check in, gave them my number and they called me back after I checked in with manager and got to roof. Was informed that unit 2 is working fine, no issues and system close to setpoint. James at BAS asked me to look into Unit 10. Previous space temp was close to 75 when thermostat is set for 70. Today, current space temp is 71 when thermostat is set for 70. Checked operation on the roof and found both compressors are running normally with a 20 degree delta, confirmed readings with James. Then I went to space and checked temp sensor to make sure it is reading correct temp. Space temp sensor reads 71 degrees, temperature probe reading 71 degrees as well, sensor working fine. Since unit is operating normal today I was told by James not to make any repairs. They will call us if they experience another issue.
Upon arrival I was told that back area unit wasn't working at all. Went to roof and found belt broken. Replaced with new and tested system. Unit operating normal at this time.
When I arrived I removed old existing capacitor tested capacitor in front of customer IT tested 17.72MFD capacitor is Rated for 35MFD RUN capacitor. After the insulation customer turn thermostat on call for cooling unit had a five minute delay unit came on delta T 57 return 73 unit is cooling and working at this time.
Installation of Heat Pump MN# GSZ160301 MN# ASPT37 Total 7328.00