Columbia, MD Air Conditioning, Heating and Plumbing Services
Supreme Air provides Air Conditioning, Heating and Plumbing Services, Repair, Installation, Maintenance, and Tune Up in Columbia, MD and surrounding areas.
Check out what some of our customers are saying about Supreme Air.
for Columbia, MD
Amazing technical support
Richard - Columbia, MD
Colin was able to quickly identify and fix the issue with my new Infinity system. CFM was half of what it should have been. Once he adjusted the settings, the system moved more air into the house, thereby cooling it down faster.
Methodical track of an intermittent problem
Gil - Columbia, MD
Yusuf...was very well trained and found the problem and an installation error....
Great service, outstanding technician
Gil - Columbia, MD
On time, had the correct tools, pleasant, explained everything fully
Glenn - Columbia, MD
Service provided as request
Gil - Columbia, MD
Chris...the technician had his hands full chasing two loose wires.....
Michelle - Columbia, MD
Response from Supreme Air:
Thank you Michelle for taking time to submit this review. We enjoy providing our customers with such great service and appreciate you letting us know that we did. We're really looking forward to our next visit and hope you have a supreme day!
On time, great service
Eaton - Columbia, MD
Annual check up service for air conditioning was conducted professionally and on time. Thanks
Response from Supreme Air:
Thank you for submitting this review. We are so happy to hear back from you regarding your annual service and glad we could get your air conditioning serviced before the hot weather comes. We're looking forward to our visit in the fall for your heating system check up. Have a supreme day!
Need more technician like
Wyatt - Columbia, MD
Phil is professional with a deep understanding of the hvac system. I wish other companies had more professional personnel like Phil.
Response from Supreme Air:
Thank you for taking the time to leave a review. We are thrilled that Phil was able to provide you such excellent service and look forward to continuing this in the future. Have a supreme day!
Good service overall
Milller - Columbia, MD
Unfortunately, the day the repair was to take place, the repairman had an emergency, but we were never informed. He was supposed to show between 8-12, and by 11:45 I called to find out his status and was told he had an emergency and they needed to reschedule for another day. When I told them our instant hot was leaking, he finally did arrive much later that day. The entire system had to be replaced and the estimate was almost $800. We were able to find the replacement part for $250 and with labor from the first day and then his return visit to install, the entire amount was about $500. I understand they have to order all the parts, whereas I just ordered the main part, without the faucet, connection parts, etc. Derek was very good, however, and pleasant to deal with.
Response from Supreme Air:
Thank you for taking the time to leave a review. We value and appreciate your feedback. I do apologize for any inconvenience this caused you. Should you have any questions or concerns please do not hesitate to reach out to us. Thank you for being a Supreme customer!
Shelly - Columbia, MD
Response from Supreme Air:
Thank you very much for your kind words! We are thrilled to hear we made a positive impression on you. We look forward to working with you in the future! Have a Supreme day!
Service call on 08/15/19 On arrival customer explained to me what happened leaks water from line sets checked the unit set unit to call for cooling 3 ductless system checked all electrical connections checked filter never is lots of dust checked outdoor unit low on refrigerant checked electrical connections checked the blower motor I gave quote for customer electronics leak search customer accepted start leak search in unit checked all the connections checked all the line set checked indoor and outdoor coil checked everywhere no leaks found but I found another problem one of the unit the drain is clogged and is broke off from the outdoor I explained the customer showed the customer what I found I gave another quote recharge the unit with 2 pound 410A refrigerant tight up all the connections also cleaned the drain line with nitrogen and reinstall the drain line customer accepted the quote cleaned the drain line with nitrogen and reattached the drain line tested with water is going out
When I arrived I checked condensation pump and drain hose. It was clogged with slug inside pump and hoes. And water dripping on floor so then I replace pump with new one and new hose. All ok now test pump,working. Now we installed in 2010 new home owners just moved in this week saw our number on furnace and called right away. Thinking of becoming an members $16.66 month for one year
Replace 50 gl water heater electric. Per Alex gave the membership discount 15% warranty on water heater is 6yrs and 1 yr parts.
On arrival sealed airflow around filter access door with foam tape, customer happy with no noise now. collected window units, supply house did not have Goodman sticker, need to return to install.
When I arrived I check AC coil to see if it had a crack pan a poured roughly a gallon of water into the condensation pan. With bottom access door remove to see if any water pour towards the back of the furnace no water poured out condensation line was clear from previous company everything all OK I recommend that indoor and outdoor coils to be clean and service on next visit
Spring pm on 08/06/19 On arrival set unit to call for cooling measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked air filter checked blower motor checked blower capacitor.checked condenser unit outdoor checked the voltage absorption system compressor capacitor is burnt I suggested to replaced now to avoid future problems I gave quote for customer accepted replaced dual run capacitor. I took before and after photos and sent a text message of the photo to customer to have. I tested start up and unit began operating very smoothly without any hesitating or lag checked electrical connections measured pressure and temp and they are ideal indicating zero leaks measured subcooling and superheat. Unit operating normal at this time
Upon arrival I was told that back kitchen ac unit wasnâ€™t working properly. During diagnostics we found system not running at all, new unit. Checked voltage at unit and found 200v high and 24v low, normal. Found no low volts going to thermostat. Condensate pump safety is engaging before trying to pump, condensate is a low boy not a regular sized one. Tried to repair float but was unable to do so. Had replacement low boy condensate pump in truck. Tested safety before installing. Verified switch stays closed when pump runs. Mounted back to system and checked operation. Unit operating normal at this time.
Upon arrival I found ceiling returns are not pulling any air. Had to close off living room and master bedroom floor returns in order to create pressure in duct for ceiling returns to pull air. Once we did that the return air temp rose. Then customer explained that thermostat isnâ€™t always following schedule, they touch the screen and then it changes, not automatically. I tested this and found it is not always changing schedule program properly, getting stuck on current program. Need to replace Carrier thermostat. Called Phil and Alex about airflow issues and per Phil we are going to get Billy the sub for ductwork involved.
When I arrived the system was running normal. I check all components and check the fan motor and blade all OK I checked the filter. And saw a date last time it has been change since 10/11/18 That could be a reason why fan motor running hard at times poor airflow. I recommend that membership is needed to maintain the system. Membership for 4 unit per our conversation per year $646.00 4 units per month $54.16 give the office a call and you can speak to Miss Darlene for further questions.
Unit was operating with normal refrigerant pressures until the condenser fan motor overheated and stopped working. At that point the pressures would soar and the compressor would cycle off the high pressure switch. I replaced the condenser fan motor, verified proper rotation and tested the unit. Unit has exact subcooling required and 20-24 degree delta temperatures across the evaporator coil. The blower is set on high indoors and the filter is clean. Unit operating normal.
Service call on 07/24/19 On arrival customer explained to me what happened to the unit set the unit to call for cooling measured supply and return air temp measured voltage and amps inspected electrical connections checked air filter checked blower motor checked outdoor unit checked pressure and temp and i found low on preon 410A checked all other electrical connections checked coils checked compressor capacitor everything is good accept low on charge I gave quote for customer leaks search and repair customer accepted I checked the leak with electrical leak detector no leaks found also I pressured the unit with nitrogen no leaks found checked the I checked all connections with bubble soap no leaks to the system I changed the quote explained the customer what happened customer is okay with the 2nd quote I gave him I vacuum the system 540 microns pressure stayed charge the unit 6 lbs 8 oz with 410A tested checked superheat and subcooling checked electrical connections checked voltage an
Replacing swing check and boiler drain on aqua therm
Need to return to install the contactor
Completed the leak search. The leak was found in the upstairs condenser unit. Leak is at the first and second U bend from the bottom on the right side of the coil. Coil needs to be replaced.
Upon arrival I was told that system was taking too long to cool down house. Customer showed me times of when system wasnâ€™t keeping up, was happening during both hot and mild outdoor temps. During diagnostics I started at furnace and thermostat, made sure unit was set up correctly. When testing ac I noticed fan speed was running low. Opened up panels to find it was set for 800cfm, 3 Ton system so I increased airflow to match unit specs. Put gauges on system to find a little low subcooling, normal Superheat. Added a few ounces of 410a to bring subcooling to 10, Superheat stayed the same. Delta air temp now 24 degrees. Unit operating normal at this time.
When we arrived we checked thermostat and temp on system saw it was 73 coming out. So then we checked freon level and found it low. On 410A we added one pound of 410A now system is running correctly now. Also customer signed up for service plane for one year.
Diagnosed system Water is bleeding back through Aqua therm need to replace swing check And boiler drain both look corroded
I was talking to the customer her unit 20 years old she told me some people looked her unit and they told her replacing the unit she needs to be replaced not repair she needs some one go there gave her estimate ASAP.
Service call on 07/17/19 On arrival customer explained to me water coming out from the unit I opened the Evaporator coil cabinet tested with water the water is not going out to the drain is dripping to the filter I gave quote for customer to clean the drain line with nitrogen customer accepted the quote. pressure drain line with nitrogen cleaned the pipe and the pan tested water is running out drain line smoothly also customer sign new service agreement tuneup the unit call for cooling measured supply and return air temp measured voltage and amps inspected electrical connections checked air filter highly recommended air filter needs to be replaced ASAP checked condenser unit outdoor checked electrical connections checked compressor capacitor checked voltage and amps checked pressure and temp and theyâ€™re ideal indicating zero leaks checked all other electrical connections unit operating normal at this time. Collected $361 for condenser drain cleaning $199.92 for 1yer service agreemen
Both the outdoor units compressor and outdoor fan motor are pulling amperage but neither operate. The compressor has a grounded winding as well as the outdoor fan motor. The run capacitor had full value, everything else was normal. Both major system components have failed. I gave the customer the cost to replace both the compressor and fan motor. Customer asked that I email the estimate. I offered to call and schedule a free sales estimate to replace either just the outdoor unit or the entire system. Customer will call to schedule.
Upon arrival found toilet to have a bad wax ring will pull toilet and replace toggle bolts and wax ring. Install toilet back and test operation.will give further estimate if flange is broken. Sub floor will need to be replaced in order for the toilet to be more secure. Sub floor is very weak.
Upon arrival I was shown system but customer left shortly after. I went to system and removed all refrigerant. Removed old txv and installed new one. Pressurized with 400psi nitrogen and held, no leaks found. Removed nitrogen and vacuumed system down to 500micron and held. Added factory charge of 2.9lbs of 410a. Returned power to system and ran ac. Found low subcool and high Superheat. I adjusted txv valve stem to bring my Superheat down to 12 degrees. Found slightly high discharge pressure. Found air blowing out of condenser is circling back into condenser coil, raising discharge pressure and temps. Used sheet metal to block off some airflow so Discharge air canâ€™t circle back into condenser, head pressure lowered by 40psi after doing so. Subcool was still a little high so I slowly added until I had 14 degree subcool, noted on data plate. Normal delta air temps at both coils, normal amp draw, normal Superheat and subcool. Unit operating normal at this time.
Spring Pm On 07/03/19 On arrival set unit to call for cooling measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filter and replaced checked condenser unit checked pressure and they are ideal indicating zero leaks checked compressor capacitor checked all other electrical connections unit tested unit operating normal at this time.
Upon arrival both rtus not receiving line voltage. Ohmed compressors to ensure not shorted, all good. Inspected breakers for systems, both had tripped. Flipped back and checked operation, both operating normal with acceptable amp draws, noted amp draws on paperwork.
On arrival found system not operating normal.found unit short cycling due to bad Txv .also found pitted contactor.recommended replacing Txv and contactor .i recommended replacing system .unit not operating normal