Dundalk, MD Air Conditioning, Heating and Plumbing Services
Supreme Air provides Air Conditioning, Heating and Plumbing Services, Repair, Installation, Maintenance, and Tune Up in Dundalk, MD and surrounding areas.
Check out what some of our customers are saying about Supreme Air.
for Dundalk, MD
Macin - Dundalk, MD
My maintenance service was performed efficiently and my questions answered knowledgeably and with patience.
Response from Supreme Air:
Thank you very much for your kind words! We really appreciate you taking the time to share your experience with Supreme. We look forward to working with you again in the future!
Service call on 02/14/19 On arrival set unit to call for heat I hard whistles noise is coming out from air filter take out the air filter the noise stopped leaking air out from air filter recommended to replace the air filter good kind checked electrical connections checked voltage and amps inspected electrical connections unit operating normal at this time. No charge for this service.
I replaced the gas valve and checked units operation. I completed a tasking sheet. No other identifiable service concerns at this time. Unit operating normal. I collected the amount the customer said was owed and it was confirmed by the office that due to a misunderstanding this amount is what was owed. The office will have to adjust and send the final invoice.
Gas valve internal solenoid is sticking and does not allow gas to the main burners. It does work sometimes but is faulty. It did not open even though there was 24 volts between C and M on top of the valve. I could find no breaches in the heat exchanger. Customer signed up for heating only membership. Since that item is not in the system I recorded information on the membership paperwork to return to the office to process. Because customer signed up today I waived the trip fee and discounted 15% off the repair. I completed a part order form and submitted it to the office already.
Upon arrival I went inside and thermostat was satisfied. I setup ladder and went to roof to find pressure regulator had already been replaced. Informed office.
Upon arrival I was told that lobby unit wasnâ€™t heating. Went to roof and found Both systems werenâ€™t heating, inducers blowing out cold air. Front lobby unit had restricted gas regulator. Tapped on it a few times to release gas. Once System started running, gas pressures stabilized. Preparing quote to replace regulator. Then went to Back unit and found system was tripped on high Limit. Broken A36 belt. Unit had spare so I replaced. Need to return with (2) A36 belts for spares when current belts break or get too worn. Both units are operating normal but I informed receptionists that lobby unit may stop heating before we come back to replace regulator.
On arrival set unit to call for heat ,measured supply and return air temp measured voltage and amps inspected electrical connections checked drain cap,safeties ,heat exchanger,coil,exhaust motor little loud ,recommended replacing it .unit operating normal at this time
To replace the copper line over to the angle stop valves , reconnecting to the existing angle stop valves and sink supplies .. - removed broken nipple under hall lav sink , replaced chrome 3/8â€ nipple on cold side and connected to existing angle stop customer had already installed also removed hot side angle stop sealed the threads then reconnected existing angle stop in that side as well. Tested no leaks.
Return air duct was taped to the furnace along the left side but not bolted. I found this was the same for the seam along the evaporator coil. I stripped the tape and secured the flanges wherever they were loose to bring them tight against the furnace. I operated the unit and the noise had completely vanished. I checked temperature rise while I was in front of the unit and found that the blower speed needed to be increased. I also widened the filter access opening to make replacement of the filter much easier. The unit is not making the rattling/ loud vibrating sounds anymore, the filter access is easy to use and the temperature rise is within comfort range, and the unit is operating normal. I spoke with my boss to let them know that this work would be warranties to the installation department.
Fall pm on11/16/18 On arrival set units to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filter and replaced unit operating normal at this time.