Elkridge, MD Air Conditioning, Heating and Plumbing Services
Supreme Air provides Air Conditioning, Heating and Plumbing Services, Repair, Installation, Maintenance, and Tune Up in Elkridge, MD and surrounding areas.
Check out what some of our customers are saying about Supreme Air.
for Elkridge, MD
Mireille - Elkridge, MD
Awesome service and a pleasure to work with. Very polite and extremely respectful of my house.
Burton - Elkridge, MD
Elizabeth - Elkridge, MD
Good quick service
Norman - Elkridge, MD
Had regular semi-annual maintenance done. Was quick and technician was pleasant. No problems.
Great Service, Honest People!
Robyn - Elkridge, MD
Supreme Air provided excellent service when my air conditioner stopped functioning properly. After receiving a diagnosis from another, well-known company that my AC was leaking refrigerant and needed to be replaced, I called Supreme Air asking for a second quote on a new unit. They came out for a free estimate and told me that this company's assessment was wrong--my AC was NOT leaking refrigerant and did NOT need to be replaced. A technician was sent out for a more extensive assessment and quickly determined the real problem of a broken TXV meter. The part was ordered and another technician came out to replace it. All three people I encountered with Supreme Air were knowledgeable, helpful and trustworthy. I am so grateful to them for quickly identifying the issue with my AC system, saving me thousands of dollars. I would highly recommend Supreme Air to anyone looking for an honest assessment of their HVAC needs.
Refrigerant leak outdoors on the bottom suction lineset at the flare fitting. It is the same place that I had found a leak and tightened last year. I called the service manager and was advised to cut back and remake the flare fitting. I did this and pressurized the system to 200 psi with dry nitrogen and let it hold for 10 minuets as I sprayed soap bubbles on the remade joint. No bubbles and the pressure held steady. I then flushed lineset with the nitrogen and pulled into a deep vacuum and charged the system with 6 lb 6 oz of r410a refrigerant. The factory charge is 6 lb 3 oz but I add3d 3 oz for a few extra feet of lineset length. After charging the system I went indoors and verified that all three head units were heating as designed. Unit operating normal with no refrigerant leaks. Service manager informed me that the unit is still under 2 year labor warranty.
On arrival tried to replace circuit board but the new one is wrong .need to order an other board .also noticed water leaking of the exhaust pipe .need to replaced exhaust pipe holder too . 2-16-19 : on arrival cut bad pipe and installed new pipes and fittings. I then replaced circuit board but displayed the same fault.i then increased fan speed and open damper that customer had it half way shut .checked temp rise 57 .unit operating normal at this time .
On arrival tried to replace circuit board but the new one is wrong .need to order an other board .also noticed water leaking of the exhaust pipe .need to replaced exhaust pipe holder too .
The problem is unusual and I thought it was the thermostat at first. I called tech support and Alex and the control board has an internal fault. I witnessed it several times cease furnace operation, the thermostat goes blank.
Replaced 1/2â€ garbage disposal in kitchen with new badger 5 , tested no issues
To replace 1/2 hp badger disposal with new model preferably continuous turn motor if possible will return at 10am to replace will pay upon arrival tomorrow morning 1/24/19 at 10am
Removed old heater then replaced with an AO Smith , 40 gallon nat.gas water heater installed full port ball valve and expansion tank and piped pan into floor drain
On arrival found system operating normal ,found bad electric heater .also found evaporator fins were mashed .indoor unit is operating on heat pump only .system is not operating normal .
I operated the unit on heating mode after setting gas manifold pressure to 3.5 iwc. Customer had just replaced the filter. The unit is operating normal but the temperature rise is low. There is nothing I can do to improve the heat rise, the furnace capacity is slightly undersized. All electrical systems and wiring are within specification. The unit is operating normal.
Fall pm on 01/07/19 On arrival set unit to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filter unit operating normal at this time.
On arrival extended drain pipe lower drain hot water heater drain pipe .unit drain properly now
Once we got here we found that the unit was short cycling, found bad flame sensor. Customer paid for the parts to be replace and also the unit is not operating normal. The unit could have more problems after it gets fix due to the age of the unit. 12-31-18 Once we arrived we removed the defective flame sensor, then we installed the new one. We also inspected the system and it is operating properly.
Install customer supplied lower element on Rheem 50 gallon electric water heater
Once we got here we found that the unit was short cycling, found bad flame sensor. Customer paid for the parts to be replace and also the unit is not operating normal. The unit could have more problems after it gets fix due to the age of the unit.
I set gas pressure to 3.5 iwc and reconfigured the blower speeds to increase the temperature rise and allow the unit to cool better in ac mode. I checked the electrical wiring and electrical systems, all are within specification. Heat pump had normal temperature rise without the auxiliary heat strips running. I did test them to make sure they work. I cycled defrost at the outdoor unit and checked operating pressures. Both units are operating normal. I recommend adding a hard start kit to both units, but especially the heat pump. I explained itâ€™s operation and benefits to the customer. I prepared an estimate for the installation of 1 hard start kit.
Electric water heater showing lower element failure code. Tested both elements top element is working properly bottom element is only reading 2. Lower element is bad needs to be replaced. Customer needed us to confirm bad element so manufacturer will ship out new element to be installed
Removed and resealed basket strainer on right side of kitchen sink tested no leaks
Fall pm on 12/12/18 On arrival set unit to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filter unit operating normal at this time.
Customer had called the gas company because they smelled trace gas near the furnace. I found no gas leaks but the furnace was short cycling. The flame sense was not sending a good signal back to the board and the furnace would shut off after 60 seconds. I used a tester flame sense I knew was good to see how the furnace would operate with good flame sense, but it would run a few minutes and cycle off on high limit. I checked the heat exchanger and could not identify any cracks. I still informed the customer that the furnace was oversized from its installation and that it had two faults and should be replaced. Increasing the blower speed to its maximum would not prevent the high limit fault either. Customer to have a sales person come out tomorrow morning.
Excessive condensation formed around inlet pipe and over the years has dripped directly onto the inducer motor. The motors internals are corroded and the inducer fails to operate despite receiving voltage from the board. The inducer motor and housing assembly must be replaced. Also need to identify why the inlet pipe is carrying condensation and dripping into the furnace. I called and spoke with the home owner. Customer verbally signed up for a service agreement and therefore I waived the service fee for today. Customer approved the repairs. I will complete a parts order form and send to the office for processing. We need to return with the part to complete the repairs. 11/26/18: I replaced the inducer motor and itâ€™s housing. Since the customer signed up for a service agreement I performed heating p.m. I used a coupling to raise the fresh air intake pipe so that it is level and therefore will not allow any condensation to roll into the furnace. Temperature rise is within comfort
Tune up on arrival set unit to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filter unit operating normal at this time collected $59 on CC.
On arrival removed defrost board per work order and replaced with a new one .also found shorted wire outside repaired it .unit back on normal