Owings Mills, MD Air Conditioning, Heating and Plumbing Services
Supreme Air provides Air Conditioning, Heating and Plumbing Services, Repair, Installation, Maintenance, and Tune Up in Owings Mills, MD and surrounding areas.
Check out what some of our customers are saying about Supreme Air.
for Owings Mills, MD
New system problems
Lorraine - Owings Mills, MD
I had the system installed the end of October. The first really cold spell in January had the heat not turning on. It was an installation problem. They had reversed the drain lines and the heater stopped working. They got it running. No other problems the first winter. A/C won’t turn on in May when temperatures rise. A wiring problem. Supreme Air is great on coming out and correcting problems. It is too bad that their installers don’t do it right to begin with
Good response time
Lorraine - Owings Mills, MD
Collin was professional and knowledgeable
Review of today's appointment
Curtis - Owings Mills, MD
Genevieve - Owings Mills, MD
Yearly preventative maintenance
Holt - Owings Mills, MD
Exactly What We Needed, At the Right Price
Anton - Owings Mills, MD
Professional. On-Point. No BS or high pressure to rack up the amount of the bill.
On arrival turn off the unit from disconnect box replaced the thermostat put the new thermostat and programmed tested checked electrical connections checked voltage and amps checked condenser drain checked air filter measured supply and return air temp checked EWP and LWP also I put my aurora tools I found VS pump error for 86 times I call water furnace theyâ€™re told me the VS pump is gating bad I explained the customer she is accepted the quote we have to come back to finish the job. Unit operating normal at this time. Collected $858.50 for VS Pump replacement full amount of the job on C.C on file. The case number for VS pump is #505955
On arrival taped and added sciliconed evaporator coil door .also added a screw on the condenser unit door .unit is operating normal.
Upon arrival I started with breakers. Replaced single breakers with tandem. Didnâ€™t have correct ones so I had to run to Home Depot to get them. Added 2 pole breaker for aux heat circuit. Returned power to all breakers, tested aux heat, pulling 19amps on Circuit. Then I removed oil piping after shut off valves and installed caps. Then I replaced section of drain tubing with pvc, ran to sump and tested. Black pipe feeding into sump was clogged, this and the filter getting sucked into coil was the cause for water being in the pan. Vacuumed out all water and tested drain with 2 gallons of water, no leaks. Found drain pan safety switch wasnâ€™t wired properly, now entire system will shut off if pan is full. Returned system to ac mode. Finally I installed NEST doorbell outside of garage door to house. In order for it to work properly I had to replace transformer at the breaker panel. Once powered up I completed the setup on the nest app and verified doorbell rings with chime and records wi
Unit 4 has a bad compressor and a leak possiblity leaked out of compressor terminal .and unit 8 had a burnt l2 wire at the disconnect .also unit 8 needs an outdoor fan motor and fan blade .unit 4 running on 1 compressor and unit 8 running on 2 fan motors instead of 3 .
Service call on 07/20/19 On arrival customer explained to me about the thermostat is pups out from the panel I checked the thermostat I have 24v but the screen is blank nothing comes I gave quote for customer she accepted I ordered the thermostat we have to come bac oefore 07/25/19 bc customer she is living the town she needs to be Done before next week Thursday unit is not operating now. Collected $473.00 full amount of the job balance and
Found unit #2 needs a condenser fan motor and the condensate drain replaced. Unit #3 needs both condenser fan motors replaced. Unit #4 needs the second stage compressor replaced and found unit #6 with some of the panels left off of it with the disconnect turned off. Will have to look at that one some more.
Upon my arrival I pumped the system down. I removed the txv valve and replaced it. I then vacuumed the system into a <500 micron vacuum. I opened service valves and added 1lb 14oz of refrigerant and adjusted the superheat setting on the valve. I took a photo of my gauges and corresponding superheat and subcooling, 6-8 & 8-10 respectably. I made sure the system was cooling with 20 degree delta temperatures across the evaporator coil. System is under a heavy load and as the living space temperatures decrease the supply temperature will decrease as well. Unit operating normal. Customer refused to sign second signature.
Could not adjust the TXV to work properly. Could only get 2 degrees of sub cooling ( should be 12 to 16 ).
Upon arrival found a leak on the di-electric union on the out going line. Tried to tighten fitting but gasket was compressed to much tried another didnâ€™t work. So I replaced the di-electric union and found no leaks after I pressured the system. Lite the pilot and finished service.
Tuneup on 06/27/19 on arrival set units to call for cooling measured supply and return DT is under 14 degrees air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filter is cleaned checked outdoor condenser unit checked electrical connections is low compressor amps checked the compressor is running but I cannot take pressure or temp bc my gauge showed me is equals I checked all wires out from compressor I checked from R to Câ€”0.00 C to Sâ€”0.58 R to Sâ€”1.45 The compressor is week is running for minutes and cuts. I checked subcooling and superheat is high I recommended to replace the compressor and blower wheel cleaning.Iâ€™m suggesting to replace the hole unit bc the unit is to old plus is taking R22 never service I explained the customer he is talking to the home warranty and he is call us back when he is ready also customer sign new service agreement with us unit is not operating normal. Collected 16.66 for 1 month service agree
Upon arrival I was shown thermostat in front of X-ray room, unit 1 zone sensor. Display is fading and is getting hard to read. Went to roof and shut off power to system. Tightened all electrical connections at board and at zone sensor. Reset power and display is still faded, internal problem with sensor itself, needs to be replaced. Creating estimate to replace.
On arrival set units to call for cooling measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned it ,replaced filters,checked water pressure and raised it.replaced unit 1&2 caps .checked coils ,units are operating normal
The filter was like new. I cleaned the condensate pan and drain lines and ran water to flush the debris out and to check for proper drainage without leaks. I pressurized the ground loop to 65psi. No faults recorded by the unit. I operated the unit in cooling mode, compressor speed #9. I confirmed proper flow rate and heat of rejection. I checked the electrical wiring and electrical systems, all are within specification. Unit operating normal.
Spring Pm 06/13/19 On arrival set unit to call for cooling measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filter cleaned checked condenser coil checked compressor capacitor checked pressure and temp checked all other electrical connections unit tested unit operating normal at this time. Recommended condenser coil outdoor needs to cleaned.
On arrival found water heater not wired at the breaker panel .found only single pole breaker for water heater .used 30 amp breaker for electric heater.per Denny .water heater is operating normal
Upon arrival found no power to water heater.
On arrival found system leaking water at copper line .cut the copper and ran new vinyl tube to it .tested the drain ,no leak . Customer not home ,realtor Eva approved repair but couldn't pay .
Spring Pm On 06/06/19 On arrival set unit to call for cooling measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filter cleaned checked condenser unit outdoor it was loose scores of the door that is why is customer herd noise checked electrical connections checked voltage and amps checked compressor capacitor checked all other electrical connections checked pressure and temp zero leaks tested unit unit operating normal at this time.
Cam out to check water heater for leaks and found nothingâ€™s leaking. The t&p valve was the cause of the purge and water. If we have to come back I would suggest new water heater replacement.
Replace garbage in kitchen. Itâ€™s leaking water and wonâ€™t run.
Upon arrival I found system was flat with 410a. Quoted customer for leak search and repair and gave him best case scenario for repair. Customer explained that he doesnâ€™t want to invest in an older system. He asked if we could set up a sales estimate. Called Phil to let him know. He will be reaching out to customer tomorrow afternoon. Took pictures of system as he requested and sent an email with documentation.
Upon arrival I found thermostat calling for ac and fan set to on. Went to furnace and found Control board reading IDLE. Removed blower panel to get to thermostat wire connections. Power reset from door switch so I waited for compressor delay. Ac started running but indoor fan didnâ€™t come on but furnace control board is getting signal from both G and Y. Opened up Cool Cloud app and synced to furnace. Then configured furnace and setup cooling demand. App had to update so when it was finished I reset the system and unit came on and was operating normally. Tested unit multiple times and system is operating normal. Control Board wasnâ€™t setup for AC airflow so when Y was given to furnace control board, blower went idle. Unit now operating normal. Also helped customer set up WiFi thermostat.
Unit has very dirty indoor coil and drain pan, drain pan inaccessible, recommend cleaning. Also run capacitor on blower is weak, recommend replacing. Outdoor unit contactor burnt and pitted needs replacing. System still cooling properly.