Owings Mills, MD Air Conditioning, Heating and Plumbing Services
Supreme Air provides Air Conditioning, Heating and Plumbing Services, Repair, Installation, Maintenance, and Tune Up in Owings Mills, MD and surrounding areas.
Check out what some of our customers are saying about Supreme Air.
for Owings Mills, MD
New system problems
Lorraine - Owings Mills, MD
I had the system installed the end of October. The first really cold spell in January had the heat not turning on. It was an installation problem. They had reversed the drain lines and the heater stopped working. They got it running. No other problems the first winter. A/C won’t turn on in May when temperatures rise. A wiring problem. Supreme Air is great on coming out and correcting problems. It is too bad that their installers don’t do it right to begin with
Good response time
Lorraine - Owings Mills, MD
Collin was professional and knowledgeable
Review of today's appointment
Curtis - Owings Mills, MD
Genevieve - Owings Mills, MD
Yearly preventative maintenance
Holt - Owings Mills, MD
Exactly What We Needed, At the Right Price
Anton - Owings Mills, MD
Professional. On-Point. No BS or high pressure to rack up the amount of the bill.
Upon arrival I was shown thermostat in front of X-ray room, unit 1 zone sensor. Display is fading and is getting hard to read. Went to roof and shut off power to system. Tightened all electrical connections at board and at zone sensor. Reset power and display is still faded, internal problem with sensor itself, needs to be replaced. Creating estimate to replace.
On arrival set units to call for cooling measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned it ,replaced filters,checked water pressure and raised it.replaced unit 1&2 caps .checked coils ,units are operating normal
The filter was like new. I cleaned the condensate pan and drain lines and ran water to flush the debris out and to check for proper drainage without leaks. I pressurized the ground loop to 65psi. No faults recorded by the unit. I operated the unit in cooling mode, compressor speed #9. I confirmed proper flow rate and heat of rejection. I checked the electrical wiring and electrical systems, all are within specification. Unit operating normal.
Spring Pm 06/13/19 On arrival set unit to call for cooling measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filter cleaned checked condenser coil checked compressor capacitor checked pressure and temp checked all other electrical connections unit tested unit operating normal at this time. Recommended condenser coil outdoor needs to cleaned.
On arrival found water heater not wired at the breaker panel .found only single pole breaker for water heater .used 30 amp breaker for electric heater.per Denny .water heater is operating normal
Upon arrival found no power to water heater.
On arrival found system leaking water at copper line .cut the copper and ran new vinyl tube to it .tested the drain ,no leak . Customer not home ,realtor Eva approved repair but couldn't pay .
Spring Pm On 06/06/19 On arrival set unit to call for cooling measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filter cleaned checked condenser unit outdoor it was loose scores of the door that is why is customer herd noise checked electrical connections checked voltage and amps checked compressor capacitor checked all other electrical connections checked pressure and temp zero leaks tested unit unit operating normal at this time.
Cam out to check water heater for leaks and found nothingâ€™s leaking. The t&p valve was the cause of the purge and water. If we have to come back I would suggest new water heater replacement.
Replace garbage in kitchen. Itâ€™s leaking water and wonâ€™t run.
Upon arrival I found system was flat with 410a. Quoted customer for leak search and repair and gave him best case scenario for repair. Customer explained that he doesnâ€™t want to invest in an older system. He asked if we could set up a sales estimate. Called Phil to let him know. He will be reaching out to customer tomorrow afternoon. Took pictures of system as he requested and sent an email with documentation.
Upon arrival I found thermostat calling for ac and fan set to on. Went to furnace and found Control board reading IDLE. Removed blower panel to get to thermostat wire connections. Power reset from door switch so I waited for compressor delay. Ac started running but indoor fan didnâ€™t come on but furnace control board is getting signal from both G and Y. Opened up Cool Cloud app and synced to furnace. Then configured furnace and setup cooling demand. App had to update so when it was finished I reset the system and unit came on and was operating normally. Tested unit multiple times and system is operating normal. Control Board wasnâ€™t setup for AC airflow so when Y was given to furnace control board, blower went idle. Unit now operating normal. Also helped customer set up WiFi thermostat.
Unit has very dirty indoor coil and drain pan, drain pan inaccessible, recommend cleaning. Also run capacitor on blower is weak, recommend replacing. Outdoor unit contactor burnt and pitted needs replacing. System still cooling properly.
On arrival found system not working,found bad cap ,bad Contactor.replaced both parts and added hard start kit .unit back on normal
Thermostat wire came out of the house and was run under the house instead of going along with the lineset and tying in directly to the unit. I fixed wiring and tested units operation and refrigerant pressures. Unit operating normal.
Completed install of water heater deposit through authorize for 500.00 // remaining balance charged through service titan
On arrival checked thermostat was calling for cooling. Measured return temperature, supply temperature, amps, voltage, voltage absorption system. Inspected electrical connections, customer has the wrong filter size, used a vacuum to clean condensate drain line, and contactor is ok. Customer is due for service agreement renewal, but she was in a meeting so she will renew it with the office.
There was a small spot of water still left in basement between water heater and furnace and water spot was larger but most had dried up. I checked every fixture and drain including sump pump ran and emptied washer both toilets kitchen and both bath sinks and upstairs tub could not recreate water in basement or visibly see Any leak. Advised resident to take picture of water if it happens again and above and below to try and find possible issue. Leak is not coming from new water heater installed pan is dry and no signs of water being in it all press joints are dry and not leaking. Water heater is not leaking. If issue happens again will have to charge for diagnosing issue because it is not a warranty on the water heater we installed. Did find clean out cap on sewer line in basement not screwed in very tight I did tighten clean out plug just in case water was coming out after a lot of water coming down at once
Customer was smelling gas after water heater was installed. Checked all connections on gas line and control valve found gas leaking from thermo coupling where it screws into gas control valve screw was cross threaded loosened screw and removed tube straightened out supply tube and retightened nut turned on gas and tested leak stopped found no other issues on any gas connections. No charge to customer warranty call
Removed defective gas valve replaced with new
Replace 40gallon gas water heater. Claimed Angieâ€™s list deal for $1149.00 for a 40 gallon gas water heater Found fitting that needed to be replaced above the old valve gave $325 estimate customer approved over the phone To cut nd replace 3/4â€ cpvc transition fitting and tee Replaced 40gallon gas water heater with new AO Smith , removed od tank ,installed pan and expansion tank. Cpvc tee above valve for existing expansion tank was leaking cut out and replaced , installed expansion tank in new location on copper line instead of cpvc for stability, installed full port ball valve with bleed as well After reconnecting the gas line , attempted to light heater , was unable to get heater lit , check gas valve and valve at meter , no issue with gas , spark igniter push button is not clicking or activating the spark igniter , called into AO smith customer service was not called back at this time will need to get new gas valve through warranty and come out to swap out when itâ€™s availa
Will return Monday to replace 40 gallon gas water heater.
During operations inspection I noted that unit #2 & #3 had pitted and burnt blower motor contactors. I finished the operations inspection and went back on the roof to replace the parts. I tested each unit to ensurse proper operation after replacing the parts. Both units are operating normal.
I replaced the filters for each unit. I tensioned the blower belts again since they had worn slightly since being replaced. I cycled the units through all modes of operation. Unit #2 & #3 need to have 2) 2pole contactors for the blower motors replaced. Otherwise all units are operating normal.
Replace omen single handle positemp cartridge in master bath shower.