Pasadena, MD Air Conditioning, Heating and Plumbing Services
Supreme Air provides Air Conditioning, Heating and Plumbing Services, Repair, Installation, Maintenance, and Tune Up in Pasadena, MD and surrounding areas.
Check out what some of our customers are saying about Supreme Air.
for Pasadena, MD
Great service tech. Real gentleman.
Byron - Pasadena, MD
Upon my arrival I found unit #1 faulted on high pressure. I reset the unit and had 90 degree entering water temperature and 129+ leaving. I turned the system off and found the flow centers for each unit. The valves were 95% closed for each unit. I opened them fully and removed it the valve handles and placed them on top of the flow centers. I ran both units and bled air from the pumps. I then pressurized the ground loop to 65psi. The pumps were cooling off with water flow restored but more importantly the loop water was cooling down. By morning the loop temperature should be back to 50-55 degrees. As it is now it is operating with higher temperatures than normal but they are dropping and they are not in danger off faulting out. I cleared the fault codes from both units. Units are operating normal.
Upon arrival I found main floor thermostat set for 80 and currently 67, 2nd zone set for 70 and currently at 70 and cooling. Found main zone airflow is still bleeding out of registers. Went to unit and removed entire damper assembly. Found that I had set the setscrew in the wrong position and damper wasnâ€™t closing hardly at all. Verified with entire damper assembly removed from duct that actuator closes damper entirely when shut. Put damper back into duct and returned power to unit. Set thermostat back to 70 degrees at both zones. Main floor zone damper is definitely working, no airflow being fed to zone when satisfied. Also when inspecting the system I found the basement isnâ€™t zoned off like the rest. 12x12 duct has manual damper but customer didnâ€™t know that it was there, thought it was tied into the main zone. Customer wanted to find out if basement zone was supposed to be tied into zoning during installation. For now, I shut basement registers to feed more air to demanding zo
Upon arrival customer showed me error on thermostat, e7. Plugged in aid tool and found e7 is condensate error. Removed panel to find tray full. Maintenance as just completed the other day. Cleared clog and tested drain, clear. Went back to thermostat and called for ac. While inspecting the system I found manual bypass humidifier damper open, closed for summer, open for winter. Finally customer explained that main floor unit was overshooting setpoint. Found damper actuator wasnâ€™t aligned correctly, may have vibrated loose, aligned properly for fully open and fully closed on demand. Verified operation. Finally customer explained that fan only function wasnâ€™t working. Tested intermittent and continuous modes. Found system didnâ€™t cycle fan right away in continuous. Went thru installation settings, reset then reprogrammed. Set staging to faster 1 (only difference in settings) and fan only operation started working. Informed customer to call us if he has anymore problems.
On arrival set units to call for cooling measured supply and return air temp measured voltage and amps inspected electrical connections inspected drain and cleaned it,also checked water pressure .replaced caps,checked Contactors,blowers ,units are operating normal
SA balance for year after monthly was repeatedly taken out when customer requested annual
Upon my arrival I connected to the air handler board via the Cool Cloud app. I found the outdoor unit was not set up correctly. I went through and set system to matched airflow for a 2 ton system and added 12oz refrigerant to obtain 6-8 degrees superheat and 20+ degree delta temperatures across the evaporator coil. I did increase the airflow by 300 cfm to help distribute the air to the upstairs as much as possible without diminishing the capacity of the system. I called installation manager to discuss my findings. Unit operating normal.
Blower motor is not amping up in the cooling mode. Changed the constant fan setting from 30 to 70 percent to have proper CFM. Thermostat starts and stops the unit properly.
Replaced capacitor, system now operating. System under heavy load from house however temps leaving evaporator dropping.
Upon arrival found compressor not running, tested capacitor found capacitor rated for 30 and only at 15.4. Suspect failed capacitor is keeping compressor from running. Do not have any capacitors on truck to confirm. Must come out tomorrow with parts to test and ensure system operating with good capacitor. Customer already paid for capacitor replacement.
Clean blower and housing with a brush and nitrogen. Vacuumed up floor work area.
Upon arrival we started by removing water from loop with flush cart. Then removed flow center from wall mount. Prepped the brass fittings and set the new flow center in place. Piped new fittings in and sealed. Then connected hoses on the bottom. Once flow center was in place and piped together we added water to flush cart and then ran it to flush air out of system. During flush we checked each fitting and found no leaks. Used insulation to cover all piping. Wired in new pump and checked voltage. Once we verified all air was removed we pumped up system to 40psi and ran ac and checked operation. While testing system we cleaned up space. Verified work with customer and checked back on unit. Unit operating normal at this time.
Service call on 06/03/19 On arrival customer explained to me what happened I put my gauge to outdoor unit no refrigerant is the unit is leaking some where I gave quote for customer to pressure with nitrogen finding the leak also I explained the customer replacement the unit bc the unit never service and is taking R22 is 15yers old customer he is agree with me to replace the unit Chris he was here out Friday he has all the information customer he needs the estimate by today to decide what he is going to do also we have to replace the line set bc the liquid line to small.Collected $99 trip fee and $116 diagnostic fee total $215 on cc when custome by the unit from us he will get that money back.
On arrival found system not operating,found bad cap,i then replaced it and added hard start kit.unit came back on ,checked pressures ,unit operating normal
customer was not home didnt answer phones several attempts made within the time frame // text, phone calls, to no avail yonas left a note for customer to call the office and reschedule because he went to the home and there was no answer at the door
Water leaking from the pump assembly. May need to have it replaced.
On arrival set thermostat to call for cooling. Measured return temperature, supply temperature, amps,and voltage. Measured EWP,LWP,EWT, and LWT. I pressurized system to 60psi. Inspected electrical connections, contactor, blower wheel is clean,replaced filter provided by customer, tested condensate pump, cleaned condensate pan as well as the condensate drain line. Measured voltage absorption system rated for 80mfd. Actual reading 80.06mfd. I found dirty evaporator coil. Customer approved quote to clean evaporator coil. $284.75 Credit card payment. Customer renewed service agreement $299.00 credit card payment. Customer paid total of $583.75. I also recommended to get their duct cleaning, they will contact the office to schedule an appointment. Estimate for duct cleaning $521.90. Unit operating correctly at this time.
Upon arrival I went to system and shut off power. Removed old zoning panel and installed new one. Then replaced each thermostat. Finished installation by wiring in Humidistat. Returned power to system and tested heat and ac on all zones. Verified normal operation of HeatPump, Zone Panel, Thermoatats, and Dampers. Showed customer how to operate system. Unit operating normal at this time. Per office, customer prepaid for service.
Upon arrival I found main floor system heating, informed customer that when switching modes to make sure the unit â€œbeepsâ€ and matches the correct temperature on the display as the remote. Verified normal operation once system switched over from heat to ac. All units operating normal. Also showed customer how to adjust vane and fan speeds.
Upon arrival I went to each AHU and turned off by remote. Went to condenser and removed disconnect. Replaced all black 3 pole switches with white ones. Verified tight connections. Returned power to system and tested each AHU individually. Units operating normal at this time.
On arrival set unit to call for cooling. Measured return temperature, supply temperature, EWP,LWP,EWT,LWT,amps, and voltage. Inspected electrical connections, contactor is ok, filter needs to be replace, blower wheel is clean, evaporator coil is clean, cleaned condensate drain line, and condensate pan. Unit is operating normal at this time.
Spring Pm on 04/22/19 On arrival set units to call for cooling measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filters and replaced checked EWP and LWP and temp water pressure is low and high water temp I pump water pressure to 48/42 psi the temp is becoming cooler also checked compressor capacitor is good units tested units operating normal at this time.
Repaired the refrigerant leak. Put system into a vacuum. Weighted in 410a refrigerant change. Checked operation.
Service on 04/15/19 On arrival set units operating in both heating and cooling modes measured supply and return air temp measured voltage and amps all other electrical connections GEO and HEAT PUMP checked air filters is cleaned in cooling mode I checked the pressure and theyâ€™re ideal indicating zero leak in the system I checked water pressure for geo it was low pump it back up to 60/51 psi checked compressor and other electrical devices in the outdoor unit checked coil is cleaned checked capacitor is good I tested start up and unit began operating very smoothly with out hesitating or lag. Units operating normal at this time. Collected $328 on check #107 $199 for GEO tune Up and $129 heat pump 21tune up.
Install cust supplied vanity and faucet
Tune Up special 04/11/19 On arrival set unit to call for cooling measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filters and cleaned also checked condenser unit checked psi checked freon level checked electrical connections highly recommended customer has dust problem unit needs duct cleaning ASAP I gave quote for customer she donâ€™t need it unit tested unit operating normal at this time. Collected $59 for tuneup special On C.C