Rockville, MD Air Conditioning, Heating and Plumbing Services
Supreme Air provides Air Conditioning, Heating and Plumbing Services, Repair, Installation, Maintenance, and Tune Up in Rockville, MD and surrounding areas.
Check out what some of our customers are saying about Supreme Air.
for Rockville, MD
Kimmig - Rockville, MD
Youssef is great, very knowledgable, exercises great diligence and foresight with his work.
William - Rockville, MD
Colin was very knowledgeable, diagnosed the problem. Also is making Supreme Air management aware that new units installed during the winter should have courtesy coolant level check prior to the warm weather.
Technician was fabulous but...
William - Rockville, MD
Technician ran through several tests and diagnostics but our problem is not solved. Outside temperatures were in the low 80s today and our AC system could not cool the house or reduce the humidity in the afternoon hours. Thermostat was set for 72, temps got up to 77 inside the house. I need this brand new unit to cool my house asap. Thanks Bill and Sharon Harper Friday May 31st
Imas - Rockville, MD
I like the notices you send by text and email with the picture of who is coming. I also like that the service representative calls and lets you know how soon he will arrive. Yonas is very professional.
Liu - Rockville, MD
Response from Supreme Service Today:
Liu, thank you for submitting this review. We are thrilled we have provided you with such great service. We hope to continue this trend during our next visit to your home for all of your future HVAC & Plumbing needs. Have a supreme day!
Barry - Rockville, MD
Response from Supreme Service Today:
Barry, thank you so much for taking the time to provide us this feedback. We're thrilled we did such a good job for you. We can't wait for our visit in the fall to tune up the heating system. Have a supreme day!
Great Timely Service
William - Rockville, MD
Service within 3 hours from placing the call. Tech was fast and thorough. Really knows his trade.
Very Professional, great service.
Lopez - Rockville, MD
Very well trained personnel and very clean. May be best o maintain in contact with the homeowner on arrival time. We had the 8-12 slot and personnel arrived after 1PM. Why is the humidifier not part of the service specially since it was installed by supreme air.
Arrived to get unit info unable to reach units. These units need 14ft or more ladder to be able to reach all unit info.
Roughing in addition
I replaced the air filter. I pressurized the ground loop to 65psi. I confirmed proper flow rate and heat of extraction. I checked the electrical wiring and electrical systems, all are within specification. Temperature rise in high stage heating is 25-30 degrees. Unit operating normal. I used foaming evaporator coil cleaner with a hand held pump sprayer to completely soak the coil pushing debris out to the surface. I used battery powered pressure washer to rinse clean. Coil is literally like brand new and should not get dirty again. Filter is installed properly and there are no gaps for air to pull into the coil.
Met inspector got a partial on water main, backfilled one of 2 holes, set tub and diverter, continued rough in
When I saw the service call I immediately called WF tech support because I knew that they would be closed by the time I reached the job site. I explained that the customer had these faults and I had been instructed by tech support to replace several thermistors and that should solve the problem, but unfortunately it didnâ€™t and one day later the same faults continue. Dave from WF tech support said all diagnostics performed previously were part of their protocol and that given this problem that there is only one other part that is the problem, the EEV board. The sensors just replaced actually plug into this board. Dave gave me the part number and told me to have it ordered. We all agree that to go to the job site without the EEV board would not make sense, given the fact that WF tech support would be closed by the time I get there and that there is nothing I nor any technician could do to bypass this fault. I called the service manager, CSR and the customer, Mr. Imas and made sure
Rough In on addition
Rough in on addition
Plumbing Install Water, Drains, and trim
Estimate to install new 1"HDPE water from meter to house. Will need to bore under driveway.
Return visit 09/30/19 on arrival turn off the unit from disconnect box take the old sensor #2 out installed the new sensor in rewire checked electrical connections checked voltage and amps checked EWP and LWP also temp checked condenser drain checked air filter measured supply and return air temp unit tested unit operating normal at this time customer has problems the 2nd unit upstairs drain line clogged I suggested to install Uv lights to avoid future problems I cleaned the drain line vacuum install Blue tube uv lights wired tested turn the unit on checked electrical connections checked voltage and amps measured supply and return air temp unit operating normal at this time Collected $187 for job balance and $407 for Uv lights installation total $666 on C.C
Diverter in master shower had trash clogged in the cartridge didnâ€™t have the tool To take it apart so I had to improvise finally got it apart cleaned out the trash put it back together wouldnâ€™t shut off put a take it back apart flip over the washer on the seat to get it to shut off put it back together and cleaned up the mess also installed the new face plate on it and the new wall 90 for the handheld
Hooked up sprayer to shower still needs trim plate for diverter to prevent water from entering wall and creating mold contractor knows
Set toilet ,set lavatory sink went over missing parts for diverter with contractor will have to return to set trim for shower
Up on arrival changed APRILAIRE AIR FILTER #213, checked the systems. Both systems are working properly at this time.
Fall pm on 09/23/19 On arrival set units to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked air filter recommended air filter needs to be replaced checked outdoor unit check electrical connections checked voltage and amps measured pressure and temp they are ideal indicating zero leaks check all other electrical connections unit tested unit operating normal at this time.
Customer had a WHSP already that had absorbed a surge so there was a credit applied that will zero out the remaining balance shown. The dispatcher was made aware of the credit given. I installed WHSP and then installed the customer provided Reme Halo device into the supply plenum. I wired in the supplied transformer and showed the customer how to remove the bulb from the device.
I called Dave from WF tech support and they said that 2 sensors that plug into the EEV board are faulty and need to be replaced. I was given a Case# which I put on the parts order form.
Upon arrival found no issues with toilet flushed it an no leaking coming from sides or overflowing. Saw a water stain that the customer brought to my attention itâ€™s dry now. Possibly from drains wonâ€™t know until I cut into ceiling. Would suggest cutting into ceiling for further diagnosis.
Upon arrival customer stated the issue with the hot only coming out Luke warm wasnâ€™t issue when I arrived. I fixed a hair line Leak on furnco behind tub. Also pipe doped the trap in cabinet in vanity. Upstairs bathroom is ready to go.
Fall pm on 09/11/19 On arrival set unit to call for heat measured supply and return air temp I sanded the flame rectification probe and checked burner arrangement the ignitor homes out to be in good condition checked electrical connections checked voltage and amps checked blower motor checked blower capacitor checked air filter and replaced checked condenser drain and cleaned checked all other electrical connections in side the furnace unit operating normal at this time. Recommended Duct cleaning also uv lights installation and surge protector installation. Customer needs follow up round September for duct cleaning.
CUSTOMER SUPPLY OWN UV LIGHTS TO INSTALLATION ALSO SURGE PROTECTOR INSTALLATION AND DUCT CLEANING Fall pm on 09/11/19 On arrival set unit to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filter and replaced checked EWP and LWP also temp it was low I was pump it up to 55/48 psi checked compressor capacitor checked coil checked blower unit tested unit operating normal at this time. Highly recommended duct cleaning also surge protector installation I gave quote for customer customer accepted customer schedule for duct cleaning on 09/18/19 and I have to come back to install hole house surge protector also customer provided uv lights customer pay to installation Collected $661.75 job deposit customer she is going to pay $661.75 job balance when the job is done . $325 for installation the uv lights $526 for hole house surge protector and $521 for duct cleaning customer got-$50 discount for
Up on arrival found the condenser unit leaning forward, prepped unit towards the back , cleaned old gravel rocks, put new gravel rocks, set unit in place. Unit is level
Up on arrival installed drain line on tankless water heater and discharge valve line . Discharge drain line is 6â€, condensation drain line is 11.5â€
Upon arrival customer is having problems with nest thermostat and also having an a problem with water furnace not turn it on. I checked voltage wires notice broken connector blown Fuse. Repaired replace unit came back on after five minute delay. I noticed coil needs to be clean return in living room area needs to be clean. Recommend coil cleaning and cleaning
Installation of: Gas furnace MN# TS9X2 Coil MN# T4PXCBU AC MN# T4TTR Total Job $7400.00