Towson, MD Air Conditioning, Heating and Plumbing Services
Supreme Air provides Air Conditioning, Heating and Plumbing Services, Repair, Installation, Maintenance, and Tune Up in Towson, MD and surrounding areas.
Check out what some of our customers are saying about Supreme Air.
for Towson, MD
Hutcheon - Towson, MD
Hutcheon - Towson, MD
Bridgette - Towson, MD
Colin was “exceptionally” knowledgeable, pleasant, informative, efficient and thorough. He diagnosed the problem quickly, explained it in understandable terms & methodically resolved it. I feel confident that my new water heater is now in top working order. Many thanks to him!!!
Outstanding service; reasonable pricing
Bridgette - Towson, MD
Marc was knowledgeable, informative, pleasant & efficient. Will ask for him specifically on future services. The unit itself looks amazing. Plan on becoming a member when my present service contract expires.
Mary Lupi - Towson, MD
Christopher Alexander, who was my Supreme Air technician, provided excellent customer service and quickly solved my air conditioning problem. He was curtious and very knowledgeable andexplained the repair in terms I could understand.
David - Towson, MD
Great having a service agreement to have help on a Saturday.
Thermostat stopped working . Younas fixed it
Jennifer - Towson, MD
Great service from Younas on a Sat evening.
David - Towson, MD
Youssef is excellent, professional, and efficient.
Service tech provided great service.
Lupi - Towson, MD
So far, so good...
Kelley - Towson, MD
Weekend service call was prompt. The tech was kind, courteous, well spoken. A part needs to be ordered, so, I have to wait to comment on the outcome.
Customer had recently replaced the air filters in the 2 Geo split systems I serviced. The filter for the Carrier heat pump is washable. I vacuumed the surface dust off it, but it is very clean anyway. I operated the 2 WF systems on second stage cooling mode and confirmed proper flow rates and heat of rejection for each system. I pressurized all the ground loops to 65psi standing pressure. I checked the electrical wiring and electrical systems, all are within specification except the compressor run caps for both WF units were well below spec. They were each replaced in #3. I confirmed 18-22 delta temperatures across the evaporator coils for all 3 units serviced. The Carrier unit had electrical systems all within specification. I went around and vacuumed each drain line and flushed with hot water to check for proper drainage without leaks. All units are operating normal.
Performed ac inspection on all units. Replaced filters. Flushed out drains. Inspected coil and blower cleanliness. Inspected capacitors and contactors. Tightened electrical connections. Ran ac on all units. Measured amp draw and delta air temps. All units operating normal.
Compressor for the yoga office has open windings and needs to be replaced. Since the unit is R22 refrigerate, I recommend going to a 410A system. The yoga workout room needs the thermostat replaced. It is not working properly.
On arrival tested Drain ,no leaks,i then set units to call for Ac .checked system pressures .found unit slightly low on refrigerant.checked for any obsvious leaks .used soap to check all joints .no leaks ,found outdoor high pressure service port without a cap .installed new cap and added 0.9 lbs of 410 a .units are operating normal at this time
Upon, arrival cleaned evaporator coil for downstairs system. Customer renewed service agreement for both systems. Preformed tune up on both systems. Downstairs unit operating to specs, compressor capacitor at bottom of range, will need replacing soon. Upstairs unit also operating to spec accept for compressor capacitor which was below range. Suggested replacing and customer agreed. Replaced capacitor. Customer interested in ez trap for upstairs unit. Attached estimate.
On arrival found indoor disconnect was off ,tuned it back on ,system operating normal
On arrival found system slightly low on refrigerant,pressurized system to 375 psi ,couldn't find any leaks ,vaccummed system ,recharged it 6.10lbs of 410a.tested Txv ,fan ,checked coil,unit operating normal at this time .
Upon arrival I was told neither system was cooling very well. Top floor system noticeably worse than bottom floor. During diagnostics I called for ac on top floor. Went to condenser and put gauges on. Found low suction pressure and normal discharge pressure, suction well below freezing and pipe severely condensating. Went to furnace in attic to find evap coil frozen solid. Needs to thaw before diagnosing. Then I went to main floor system and called for ac. Put gauges on and checked operation. Found normal operation, system with good refrigerant pressures, normal Superheat and subcool, normal delta air temps at Evap coil. System not keeping up because top floor system isnâ€™t cooling and airflow is restricted by frozen coil. Informed customer we will need to return to further diagnose top floor ac system. She asked if we could return tomorrow. Informed office to follow up with customer.
Condenser section is operational and suction line gets cold. Employee told me the blower does not turn on and the only access to this is through the upstairs office space which is closed currently. Also the unit serves the hot yoga studio and they will not let the technician troubleshoot while a class in progress. Need to return between 8-4 to gain access to the air handler section and try to cordinate when there is not a yoga class.
Saddle valve for furnace humidifier is leaking
On arrival remover defective outdoor unit ,then installed new outdoor unit, checked for any leaks ,vacuumed it , released refrigerant,unit operating normal
Water heater leaking from nipple at bottom of water heater will drain and repair the nipple.
Upon arrival I found water heater has high voltage but not pulling any amps and water is cold. During diagnostics I removed panels to find top element at the lowest setting and bottom element at 120. Raised temp on top element and then lowered to minimum temperature again and relay clicked over and lower element started heating. Once lower element satisfied it sent power to top relay. Measured amp draw and it is very low for top element. Removed wires and checked ohms of element to find it is bad. Had replacement element in truck so I removed water from the tank. Replaced old element with new one and tested water heater. New element pulling 18amps, lower pulling 19amps. Let top element satisfy then let bottom element satisfy. Set tank at 120. Also found Pressure Relief Valve wasnâ€™t piped to the ground. Used 5ft of 3/4 cpvc for Pressure Relief. Unit operating normal.
Repaired the ball valve on the water heater that I installed.
Upon arrival I was told that ac wasnâ€™t working properly, airflow needed to be address, and blinking red lights on cube need to be resolved. During diagnostics I ran ac on both zones and checked operation. Found all zone dampers are operating normal but when new damper for 2nd floor zone is opened, it steals too much air from other trunks. This damper has a maximum set screw for this reason so I spent some time balancing airflow on all floors and vents by closing maximum set screw. Airflow increased on all registers, besides addition. In short, too much air was being fed to new truck and took away from previous zones. I then found cube had low pressure/comp led lit but compressor running. Opened up panel to find Comfort Alert flashing locked rotor, even though compressor is running. Shut off transformer to clear fault then reset system. Fault never appeared and unit never came close to faulting. Put gauges on the system because I wasnâ€™t seeing a great delta across Evap coil. Had to
Replace 50 gallon electric water heater connect existing 3/4 lines add a drain pan and install a expansion tank to the new tank. Gave the Angieâ€™s list coupon we offer. I deducted it from current balance.
Got compressor model and serial number MN#Zps30k5e-poverty-130 SN#16j899d2l
On arrival set units to call for cooling the air handler is operating but the compressor is not I checked electrical connections checked voltage and amps checked 24v but the contactor is not pulled in also error codes LPS and HPS i checked if voltage is comes to PS I have 24 comes in also I checked continute the PS is closed I jumped the PS but the unit is not running we have to come back when the GEO technician support open theyâ€™re closed today also customer has issue with the air flow 2nd floor we was installed new supply trunk since that time customer didnâ€™t get good air flow some of the rooms we have to come back to finish the job unit is not running at this time. No payment collected.
On arrival drain line leaking at the coupling .Glued drain line .tested it ,unit draining property.also found upstairs unit Intellistart bad .replaced it .unit on normal.garage unit filter was very dirty ,didn't have the right size to replace it (Aprilaire 413) .i recommend replacing it asap .units are operating normal.
The problem was my fault. There is no disconnect in the attic and I had turned the power off to the unit at the units switches. It still did not kill power to the zone board which has its own transformer and while looking into turning that off and wiring in the zone damper to the upstairs addition I forgot to turn power back on to the air handler. Customer had me come back in and adjust dampers to his sons bedroom all the way open to increase airflow back there since airflow is being lost down the additions trunk line, which is getting good airflow.
Wired in second floor addition zone damper to the existing zone board in the attic. I reloaded the first floor thermostat to new position and wired it into the eim in the garage. I sealed up one open duct in the garage temporarily. Duct fittings need to return to finish trimming and move two ducts into correct position for cabinets.
Moved unit back to line set, brazed line set, pressure test with dry nitrogen and pulled deep vacuum on work, rewired system to specs. System now operating normal.
Hard start kit installed last May was not operating properly and the circuit breaker tripped. I called the service manager and was given orders to replace the part, retain the faulty one for warranty purposes and charge the customer trip free only. I checked the unit for proper operation and delta temperatures across the evaporator coil. Unit operating normal.
On arrival found outdoor unit breaker tripped .found bad compressor .since unit is 16+ seers ,and under 2 years old ,the whole outdoor unit needs to be replaced .custmer informed me that we used 4 installers to carry unit up the stairs.unit is not operating at this time .
RESET THE COMMUNICATION LINK BETWEEN THE OUTDOOR AND INDOOR UNITS.